FREE economy shipping WITHIN CANADA* on orders of $75 or more (before taxes). Shipping times vary depending on where you are located in Canada, but generally take 2-5 business days. Orders below $75 will be subject to a $10 shipping fee*, with the exception of heavier orders weighing more than 2 kg (approx. 5 lbs.), for which there may be additional charges (and for which you would be advised first, before shipping). EXPRESS shipping is available for all orders (regardless of dollar value), for an additional $20*. Please allow an additional 1-3 business days for order processing. Every effort will be made to ship your order promptly.
*Excluding remote and difficult to serve areas. Express shipping is not available. Certain remote Canadian shipping destinations are classified by Canada Post as "Air Stage Locations", meaning that generally mail must be airlifted more than 6 months of the year: click here for a full list of postal codes in this category. We will contact you with the actual shipping charges, which will depend on your exact location, and the weight of your order.
FREE economy shipping WITHIN the USA* on orders of $125 or more. Canadian taxes are not charged on orders shipping to the USA. Béco is not responsible for any state or federal taxes, customs or clearance fees, or duties that may be charged once the order has crossed the border. Shipping times vary depending on where you are located in the USA, but generally take 3-12 business days. Orders below $125 will be subject to a $25 shipping fee*, with the exception of heavier orders weighing more than 5 lbs, for which there may be additional charges (and for which you would be advised first, before shipping). EXPRESS shipping is available for all orders (regardless of dollar value), for an additional $25*. Please allow an additional 2-4 business days for order processing. It's our priority to get your order shipped out as quickly as possible.
We will ship internationally via Canada Post on the condition that the customer pays the full cost of the shipping charges, which will be estimated at checkout. Final confirmation of shipping charges will be sent by email. Should you not wish to pay the shipping charges if greater than the estimate, your order will be cancelled and refunded. Should you agree to pay additional shipping charges (if applicable), you will be invoiced separately for any further charges, and, upon payment of these charges, your order will be shipped. Béco is not responsible for any duties, taxes or other fees related to the customs clearance of your order.
FREE RETURNS. That's right! Simply contact us, and we'll look after the rest. We want you to be thrilled with your purchase! If there is a problem with your purchase, and you wish to return it, we will accept it up to 30 days after the date the order was shipped. Certain items such as face masks, personal care products and jewellery are not eligible for return, unless damaged (in transit) upon receipt. In order to request a return, and ultimately for us to process your refund, your item must be unused and in the same condition that you received it, and wrapped in the original packaging. If these conditions are not met, you may not be fully credited, but we will do our best to make sure you are satisfied with the outcome. Returns for unused, unopened products after the 30 day period, and up to 60 days after the shipment date, will be treated as a credit to your account.
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